COVID-19 Update:

To protect the health of our staff and our customers, Efficiency Vermont offices are closed to the public. In the meantime, our customer support team is available to help you remotely. Contact us at (888) 921-5990 or

We have cautiously begun scheduling project related site visits when required. You can find more information on our safety protocols here.

Assessment of Demand Response Capability and Effectiveness

Changing energy systems—from the fuels that generate electricity to the ways in which utilities interact with their customers, to the role of increasingly mature energy efficiency programs—require all energy industry players to think differently about the services they offer their respective customers. With this project’s exploration of Demand Response (DR), Efficiency Vermont investigated where existing efficiency program activities might complement existing distribution utility-led DR services. The investigation asked whether DR activities might bring new value to Vermont ratepayers and the grid that serves them, with special consideration given to efficient consumer products, energy management systems, and commercial equipment.

Download the final report