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To protect the health of our staff and our customers, Efficiency Vermont offices are closed to the public. We have cautiously begun scheduling project related site visits when required. You can find more information on our safety protocols here.
We know that you need support in reducing energy costs now more than ever, and we will continue to launch new offers and programs over the course of the summer. In the mean time, our customer support team is available to help you remotely. Contact us at (888) 921-5990 or firstname.lastname@example.org.
Stay Safe, Site Visits
Efficiency Vermont is taking steps to respond to the coronavirus outbreak and minimize disruptions to our services. We have adapted programs typically delivered in-person to be delivered remotely in compliance with Vermont’s stay-at-home order.
What to expect
Programs, trainings, site walkthroughs, verifications and inspections will continue via video conference or other technology. However, As Vermont starts to open back up for business, we anticipate the need for some in-person site visits with our customers. See below for a list of Frequently Asked Questions as we go back into the field.
A: Site walkthroughs, verifications and inspections are continuing via video conference or other technology. However, we anticipate there may be a need for some in-person site visits with our customers, and we will be conducting these when needed.We are monitoring and basing our decision on information from state and local public health officials and may change this procedure with limited advanced noticed based on updated guidance.
Q: What if I’m not working directly with an Efficiency Vermont staff person, but a contractor that is part of your network?
A: We advise that you follow the health and safety guidelines set forth by the Centers for Disease Control and Prevention (CDC). Other helpful resources include:
- State of Vermont, Office of Governor Phil Scott’s Executive Orders
- State of Vermont, Agency of Commerce and Community Development’s Sector-Specific Guidance for businesses;
- U.S. Dept. of Labor Occupational Safety and Health Administration guidelines on preparing workplaces for COVID-19.
Q: Will Efficiency Vermont employees working remotely create any delays in processing incentive payments?
Do you have a question about on-site visits or our health and safety protocols?